9aq99 Terms & Conditions

1 Introduction

By using the 9aq99.com website and its mobile application (collectively referred to as the "9aq99 Platform"), you are considered to have agreed to these Terms & Conditions. Please read them carefully before using the platform.

9aq99 is an online betting platform serving users in Bangladesh, offering betting on cricket, football, and more than 30 other sports. We believe transparency and fairness are the foundation of a great platform — and these Terms & Conditions are part of that commitment.

2 Account Registration

A personal account is required to place bets on 9aq99. You must provide accurate and truthful information at the time of registration. 9aq99 reserves the right to suspend any account created with false or incorrect information.

Information required at the time of registration:

• Full name (as it appears on your national ID)
• Active mobile number
• Email address (if available)
• Date of birth (for age verification)
• Payment method details (bKash/Nagad/Rocket number)

Once registered, you are fully responsible for keeping your account secure. Do not share your password with anyone. If you suspect unauthorized access to your account, contact the 9aq99 support team immediately.

3 Eligibility Requirements

The following conditions must be met to use the 9aq99 platform:

1. You must be at least 18 years of age.
2. You must be of sound mind and capable of making your own decisions.
3. You must ensure that online betting is not legally prohibited in your country of residence.
4. You are betting on your own behalf, not on behalf of any other person.
5. You are not directly affiliated with any professional sports organization or match.

4 Betting Rules

The following rules apply when placing bets on 9aq99. These rules cover all types of Sports Betting and in-play betting.

• Once a bet is placed, it cannot be cancelled or changed unless there is a technical error on the system.
• 9aq99 reserves the right to void any bets placed on incorrectly published odds.
• Only bets placed before a match begins or within the specified time window will be accepted.
• For in-play betting, bets may be delayed due to live odds fluctuations.
• If a match is abandoned or postponed, all bets on that match will be voided and stakes returned.
• 9aq99 reserves the right to correct any results that are displayed incorrectly due to a system error.

9aq99 sets a maximum bet limit for each user. This limit may vary based on the user's account history and verification status.

5 Payment Policy

9aq99 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• Minimum deposit: ৳500
• Deposits are typically credited to your account instantly.
• Deposits must be made from your registered number.
• Payments sent from third-party numbers will not be accepted.

Withdrawal Rules:

• Minimum withdrawal: ৳500
• Withdrawals cannot be processed until KYC verification is complete.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals may be suspended pending verification if suspicious activity is detected.

6 Bonuses & Promotions

9aq99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

General bonus terms:

• The welcome bonus is available to new registered members only and can be claimed once per account.
• To withdraw bonus funds, a turnover requirement of typically 5x to 10x must be met.
• Only real money balance can be withdrawn before turnover requirements are fulfilled.
• Multiple bonuses cannot be used simultaneously unless stated otherwise in the promotion.
• Any attempt to claim bonuses through fraudulent means will result in the bonus being voided and the account being closed.
• If the turnover requirement is not met within the specified period, the bonus will be automatically cancelled.

7 Prohibited Activities

The following activities are strictly prohibited on 9aq99:

• Creating multiple accounts or operating another person's account.
• Betting using automated software, bots, or scripts.
• Match fixing or any attempt to influence the outcome of a sporting event.
• Any unauthorized attempt to access the platform's systems or security infrastructure.
• Money laundering or transactions involving illegal funds.
• Collecting or using other users' personal information.
• Operating an account using a false identity or misleading information.

8 Data Protection

9aq99 takes the protection of your personal data seriously. All information provided during registration is secured through SSL encryption.

Your information is used solely for the following purposes:

• For account verification and management.
• For payment processing.
• To keep you informed about relevant promotions and offers (with your consent).
• To meet legal and regulatory obligations.

Your information is never sold or shared with third parties. For more details, please visit our Privacy Policy page.

9 Account Closure

You can close your account at any time by contacting the support team. It is recommended that you withdraw any available balance before doing so.

9aq99 may close or suspend any account for the following reasons:

• Violation of these Terms & Conditions.
• If an account is found to have been opened using false information.
• If evidence of fraudulent activity is found.
• At the direction of a legal or regulatory authority.
• If an account has been inactive for an extended period (12 months or more).

10 Changes to Terms

9aq99 reserves the right to update these terms and conditions at any time. For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the platform following any changes will be considered acceptance of the new terms.

If you have any questions or complaints regarding these terms, please contact our support team: support@9aq99.com. We make every effort to resolve all issues promptly.